Privacy Policy

Effective Date: January 29, 2026

Digital Communications Systems, Inc. (“DCS,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://dcsmt.com/ (the “Website”), interact with our services, or otherwise engage with us. By accessing or using our Website or services, you agree to the terms of this Privacy Policy.

This Privacy Policy applies to information we collect through our Website, email communications, phone inquiries, in-person interactions, and any other means related to our business operations. It does not apply to information collected by third-party websites or services that may link to or be accessible from our Website.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Website and updating the “Effective Date” above. Your continued use of our Website or services after such changes constitutes your acceptance of the revised policy.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you (“Personal Information”) as well as non-personal information. The types of information we collect depend on how you interact with us.

a. Information You Provide Directly

We collect Personal Information that you voluntarily provide to us, such as when you:

• Fill out contact forms, request quotes, schedule consultations, or inquire about our services (e.g., name, email address, phone number, company name, job title, physical address, and details about your project or needs).
• Sign up for newsletters, webinars, or marketing materials.
• Communicate with us via email, phone, or in-person (e.g., during site visits or consultations).
• Apply for employment or submit resumes (e.g., employment history, education, references).
• Participate in surveys, promotions, or feedback requests.

Examples of Personal Information include:

• Contact details (name, email, phone, mailing address).
• Business information (company name, industry, size).
• Billing and payment information (if applicable, such as credit card details processed through secure third-party payment processors).
• Any other information you choose to share, such as preferences or comments.

b. Information Collected Automatically

When you visit our Website, we automatically collect certain information about your device and usage through cookies, web beacons, server logs, and similar technologies. This may include:

• Device information (e.g., IP address, browser type, operating system, device model, unique device identifiers).
• Usage data (e.g., pages visited, time spent on pages, referral sources, clickstream data).
• Location data (approximate location based on IP address, unless you provide precise location for service-related purposes).
• Analytics data (e.g., via tools like Google Analytics, including session duration, bounce rates, and user interactions).

We use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze Website performance. Cookies are small text files stored on your device. You can manage cookies through your browser settings; however, disabling them may limit Website functionality. For more details, see our Cookie Policy section below.

c. Information from Third Parties

We may receive information about you from third-party sources, such as:

• Business partners, vendors, or referral sources (e.g., contact details shared for potential collaborations).
• Publicly available sources (e.g., business directories or social media profiles).
• Analytics providers or advertising networks (e.g., aggregated demographic data).

If you interact with us through social media platforms (e.g., LinkedIn, Facebook), we may collect information from those platforms in accordance with their privacy policies.

d. Sensitive Information

We do not intentionally collect sensitive Personal Information (e.g., racial or ethnic origin, political opinions, religious beliefs, health data, or genetic data) unless it is voluntarily provided by you for a specific purpose, such as accommodating accessibility needs during consultations. If you provide such information, we will handle it with extra care and only use it as necessary.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

• Providing and Improving Services: To respond to inquiries, provide quotes, schedule installations, deliver communication systems (e.g., network infrastructure, IP phone systems, surveillance, video conferencing, WiFi solutions), and support ongoing maintenance.
• Communicating with You: To send updates, newsletters, marketing materials, service reminders, or responses to your questions. You may opt out of marketing communications at any time.
• Website Operations: To operate, maintain, and enhance our Website, including troubleshooting, data analysis, and personalization.
• Business Operations: For internal purposes such as auditing, compliance, fraud prevention, and legal obligations.
• Marketing and Advertising: To promote our services, including targeted advertising based on your interests (e.g., via email campaigns or retargeting ads).
• Analytics and Research: To understand user behavior, improve our offerings, and develop new services.
• Legal and Security Purposes: To protect our rights, comply with laws, respond to legal requests, or investigate potential violations.

We may combine information from different sources to better serve you. We do not use your information for automated decision-making that produces legal effects or similarly significant impacts without human oversight.

3. Sharing Your Information

We do not sell your Personal Information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted vendors who assist us in operating our business (e.g., IT providers for hosting, payment processors, email service providers like Mailchimp, analytics tools like Google Analytics). These providers are contractually obligated to use your information only for the services they provide to us and to maintain its confidentiality.
• Business Partners: With partners involved in joint projects, such as equipment suppliers (e.g., for Wildix IP systems or surveillance hardware), but only to the extent necessary for service delivery.
• Legal Requirements: If required by law, subpoena, court order, or government request; to enforce our terms; or to protect the safety, rights, or property of DCS, our users, or others.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, where your information may be transferred as a business asset.
• With Your Consent: For any other purpose with your explicit consent.

We may share aggregated or de-identified information (which cannot reasonably identify you) for research, marketing, or other purposes.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your Personal Information from unauthorized access, use, alteration, or destruction. These measures include encryption for data in transit, access controls, firewalls, and regular security audits.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you suspect a security breach, please contact us immediately.

5. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example:

• Contact information from inquiries may be retained for up to 7 years for business development and compliance.
• Usage data may be retained for 2 years for analytics.
• Billing information is retained in accordance with tax and accounting laws (typically 7 years).

When information is no longer needed, we securely delete or anonymize it.

6. Your Rights and Choices

You have certain rights regarding your Personal Information, subject to applicable laws:

• Access: Request details about the Personal Information we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request deletion of your information (subject to legal exceptions, e.g., for ongoing contracts).
• Opt-Out: Unsubscribe from marketing emails via the “unsubscribe” link or by contacting us. You can also opt out of certain cookies via browser settings.
• Do Not Track: We do not currently respond to “Do Not Track” signals, as there is no industry standard for compliance.
• California Residents (CCPA/CPRA): If you are a California resident, you may have additional rights, including opting out of the “sale” or “sharing” of your Personal Information (though we do not sell data), requesting disclosure of categories of information collected, and limiting use of sensitive information. To exercise these rights, contact us as described below.
• Other Jurisdictions: If you are in the EU/EEA or another region with data protection laws (e.g., GDPR), you may have rights to object to processing, restrict processing, or data portability. We process data based on legitimate interests, consent, or contractual necessity.

To exercise your rights, submit a verifiable request via email to support@dcsmt.com or by calling (406) 752-7775. We will respond within the timeframes required by law (e.g., 45 days for CCPA requests). We do not discriminate against users exercising their rights.

7. Children’s Privacy

Our Website and services are not directed to children under 13 (or 16 in certain jurisdictions). We do not knowingly collect Personal Information from children. If we learn we have collected such information without parental consent, we will delete it promptly. If you believe we have collected information from a child, please contact us.

8. International Data Transfers

DCS is based in the United States (Montana). If you access our Website from outside the U.S., your information may be transferred to, stored, and processed in the U.S., where data protection laws may differ from your jurisdiction. By using our Website, you consent to such transfers. We use appropriate safeguards, such as standard contractual clauses, for international transfers where required.

9. Cookie Policy

We use cookies and similar technologies for essential functions, performance analytics, and targeted advertising. Categories include:

• Essential Cookies: Necessary for Website operation (e.g., session management).
• Analytics Cookies: To measure usage (e.g., Google Analytics).
• Marketing Cookies: For personalized ads (e.g., via Google Ads).

You can control cookies through your browser or by visiting opt-out pages like https://optout.aboutads.info/ or https://youradchoices.ca/. Note that opting out may affect Website functionality.

10. Third-Party Links

Our Website may contain links to third-party sites (e.g., partner websites or social media). We are not responsible for their privacy practices. Review their policies before providing information.

11. Changes to This Privacy Policy

We may revise this policy to reflect changes in our practices, technology, or legal requirements. We will post updates on our Website and indicate the effective date. For significant changes, we may provide additional notice (e.g., via email).

12. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Digital Communications Systems, Inc. 27 Meridian Court Suite 111
Kalispell, MT 59901 Email: support@dcsmt.com Phone: (406) 752-7775

We appreciate your trust and are committed to handling your information responsibly.